File a claim

If a promised service wasn’t delivered, money got stuck, or an agent couldn’t process the transaction, fill this in.

Email * Full name (or preferred name) * Primary method of communication * Order ID# *

Date of transaction * Time of transaction *

Agent / channel you dealt with * What happened? *

Amount paid in CASH (EUR) * Service amount (excluding fees) *

Preferred method of compensation * Additional information that might help * By submitting this claim, you agree to the claim notice and accept that cash compensation is only paid if approved by Rudieta eServices, L.L.C.